FAQs About Purchasing a Piano or Keyboard

So you are ready to learn (or have your child learn) piano, and you are looking for an instrument - exciting! But then you start looking online and find what seems to be an unending scroll of options and opinions. Then you try Amazon, and find keyboards and digital pianos for $150 - $2000 or way more. This was not as easy as you expected!

I understand. Of all the blog articles I have written, this FAQ is probably the most overdue. Beginning students and parents have found this process overwhelming, especially for digital instruments.

Here are 10 of the most commonly asked questions regarding the purchase of a piano or keyboard:

1. What is the difference between an acoustic and a digital piano?

The simple answer - if it does not need to be plugged in, it is acoustic. The sound produced on an acoustic piano comes from strings vibrating when struck by hammers (when you push down on the keys). A digital instrument requires a power source to work, because the sound is created electronically.

2. Is it possible to learn on a keyboard?

Yes, but it may not be as enjoyable to play. While the tone/sound may be OK, it feels very different. On a keyboard, the keys are very easy to play because they aren’t weighted. Because of this, it is much more frustrating to develop technique (speed, touch, musical expression).

If you would like to do a deep dive on the differences between digital pianos and keyboards, here is an excellent article:

https://hub.yamaha.com/pianos/p-digital/whats-the-difference-between-a-digital-keyboard-and-a-digital-piano/

3. Do younger children need different sized-keys?

Good question! Unlike string instruments, which may need to be replaced as a child grows, pianos do not.

4. What features are most important on a digital instrument?

  • full-size keys (88 keys recommended)

  • weighted keys, which feel and respond more like an acoustic piano

  • touch-sensitive (the harder you play, the louder the note)

  • a stand for the instrument

  • a bench

  • a sustain pedal

  • an A/C adapter (batteries drain quickly and are expensive to replace)

5. Is an acoustic piano better than a digital piano?

It depends. If the acoustic piano is not able to be tuned (used pianos that have not been maintained), it is not worth the price. Even if it’s free. A good digital piano, which has the action (feel) and responsiveness of an acoustic piano, can be an excellent instrument to play for many years.

6. How much do instruments cost from a reputable dealer?

  • A new, entry-level, digital piano, plus stand and bench, can be purchased for @$500 and up.

  • A better-quality digital piano may cost $1500-$3000 or more.

  • A new, entry-level, acoustic piano can cost several thousand dollars.

  • Prices for used instruments can vary, based on location.

7. Can I buy a used (second-hand) piano or keyboard?

Yes, but be careful! If an acoustic piano has not been maintained, it may never be able to be tuned. If it isn’t in tune, then at the very least, it will not be enjoyable to play. If you are considering a pre-owned acoustic piano, be sure to have a qualified technician look it over before you buy.

With a used keyboard, if it is out of warranty, remember that the cost to do any repairs will often exceed the value of the instrument. Even though it is a digital instrument, there is still wear-and-tear, and older instruments may not have as many features or as good of a sound or action.

8. What other factors should I consider as I decide between an acoustic or digital instrument?

Acoustic instruments are often larger than digital, so more space is required. There is also the issue of sound and neighbors/family members. Digital instruments often have a headphone jack, so practice will not unduly disturb others, especially if you play early in the day or late at night.

In general, acoustic instruments typically hold their value, compared to digital instruments. Another benefit of an acoustic instrument is that it responds more to expressive playing. But remember, acoustic pianos need maintenance and tuning, digital instruments do not. Tuning should be done at least once/year, and can cost $150 and up, based on your location.

9. Where can I get good advice on purchasing an instrument?

Definitely talk with your teacher! Based on the goals you set, a qualified piano teacher can help you narrow down your options and give you a starting point.

That being said, with such a wide variety of options available, go to a reputable piano store. A piano is an investment, and the quality of an instrument can have a significant impact on how much a student enjoys playing.

I highly recommend playing a few different types of pianos to see what you like. Just like cars, people develop a preference for a specific brand/model.

Some online retailers have excellent support staff to help you decide on what instrument is best. If you choose to purchase online, be sure to investigate the return policy.

10. What are some good brands/retailers of acoustic and digital pianos?

My preferred brands for digital pianos and keyboards are Yamaha (acoustic and digital) and Roland. My students that use these have been very happy with the quality, ease of use, and durability of these brands. That being said, there are other good brands available. Just be sure to do your research, read reviews, and look at warranties and return policies!

There are other excellent acoustic brands, which is why I recommend going into a piano store. You can try different instruments, and the staff can share specific pros and cons of each piano type.

I have also found Sweetwater (sweetwater.com), an online retailer, to have very helpful customer service representatives. They offer free shipping and have excellent warranties.

A note about online retailers: Some families have been very happy with digital instruments they have purchased through Amazon and Costco. Just keep in mind that you may not have the same product support as you would have with a store that specializes in musical instruments.

I hope these FAQs have helped you get started on your instrument purchase. Enjoy your new instrument!